We know how important it is to find good information regarding a given product. For this reason we have developed a systematic and comprehensive review process. This process helps take out the bias. Our system consists of a 5 category system to evaluate a massage chair. Each category has equal weight and the value of each category is between 0 to 20 points. All the scores of each category are added up to give an overall rating. Our categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. This systematic approach forces us to a disciplined method of evaluating a massage chair to help guide anyone looking at massage chairs. In this review we evaluate the Omega M-2 Orion Massage Chair which is in the entry level price range of $1,500 and under.
Warranty & Customer Service: How well does the manufacturer protect the customer? This is what we cover with warranty and customer service. The warranty covers the massage chair and customer service is how well the product is supported once purchased. The M-2 Orion has 1 year on the frame, 6 months on parts, and 6 months labor and shipping for 6 months. This is one of the best warranty coverage for an entry level chair. Customer service from Omega is solid. They have quick turnaround and great technical competence. We give the M-2 Orion an 18 in Warranty & Customer.
Comfort & Ergonomics: Comfort and ergonomics helps with relaxation. In a massage chair the body should fit well in the chair. It should be comforting to the body. The Orion has a plush back rest cover and a large rectangular shoulder pillow. The back cover is good. The second pillow is too wide and perhaps too thin. The fit of the chair is otherwise comfortable. The curved armrests are very comfortable and the chair can be adjusted from 115 degrees to 170 degrees. Another plus is the leg rest. It is extendable an extra 4 inches. The paddle mechanism in the calf massager is effective and can be positioned for maximum effect. The manual levers are fairly intuitive in their position. Our rating in this category is 17.
Ease of Use: With so much technology being built into massage chairs today, ease of use is a critical concern. If a device is overly complicated, those features just will not get used. This is just a design challenge. The M-2 is well designed and the remote control is simple and easy to use. The remote allows you to choose either automatic or manual massages. Select a manual massage and focus it on a particular part of the back. The manual adjustment levers for the backrest and leg rest are easy to find and use. There is a convenient remote holder underneath the armrest to store the remote when not needed. We give the Omega Orion a 19 for ease of use.
Key Features: The features that differentiate one massage chair from another are reviewed in the key features category. The Orion massage chair features a Hawaiian massage which provides a flowing, swaying motion. The swaying massage motion is performed by the back rollers and provides good back coverage. The M-2 comes with an eight massage head system built into the seat for the buttocks and thighs. The massage heads are on a rotary mount. They provide thorough therapeutic relief. Select from 3 levels of massage intensities. Additionally, vibration is also available for the seat. The vibration helps to stimulate the capillary vessels to increase blood flow. This is a well thought out massage chair for its price range. Overall Rating for the Omega M-2 Orion for features is 18.
Massage Therapy: The massage therapy is what a massage chair is all about. How does the M-2 Orion rate? Let us find out. There are both automatic and manual massages to choose from. Select from 3 timed automatic massages of 5, 10 or 15 minutes in duration. There are 3 back course and 3 manual massages for your back. Manual massages performed by the Orion are Kneading, Swaying and Finger Press. The seat with its eight rotary massage heads really delivers thorough massage to the thighs and buttocks. If you do a lot of sitting, this chair relieves those aches and pains. The adjustable leg rest allows great targeting of the legs with the mechanical rollers. Adjust them to exactly where you need relief. We rate the M-2 an 18 for its massage therapy.
The Omega M-2 Orion does very well in our evaluation. The total score for the M-2 Orion is a 90/100. We are impressed with the massage therapy for this price range. Omega has concentrated on getting the massage therapy effective and still hit the price point for an entry level massage chair. There is strong warrant protection for the consumer. The feature set of this chair makes for a versatile and invigorating massage lounger. This is the best value in its class. The M-2 Orion delivers an effective full body massage at a great price point. - 15255
Warranty & Customer Service: How well does the manufacturer protect the customer? This is what we cover with warranty and customer service. The warranty covers the massage chair and customer service is how well the product is supported once purchased. The M-2 Orion has 1 year on the frame, 6 months on parts, and 6 months labor and shipping for 6 months. This is one of the best warranty coverage for an entry level chair. Customer service from Omega is solid. They have quick turnaround and great technical competence. We give the M-2 Orion an 18 in Warranty & Customer.
Comfort & Ergonomics: Comfort and ergonomics helps with relaxation. In a massage chair the body should fit well in the chair. It should be comforting to the body. The Orion has a plush back rest cover and a large rectangular shoulder pillow. The back cover is good. The second pillow is too wide and perhaps too thin. The fit of the chair is otherwise comfortable. The curved armrests are very comfortable and the chair can be adjusted from 115 degrees to 170 degrees. Another plus is the leg rest. It is extendable an extra 4 inches. The paddle mechanism in the calf massager is effective and can be positioned for maximum effect. The manual levers are fairly intuitive in their position. Our rating in this category is 17.
Ease of Use: With so much technology being built into massage chairs today, ease of use is a critical concern. If a device is overly complicated, those features just will not get used. This is just a design challenge. The M-2 is well designed and the remote control is simple and easy to use. The remote allows you to choose either automatic or manual massages. Select a manual massage and focus it on a particular part of the back. The manual adjustment levers for the backrest and leg rest are easy to find and use. There is a convenient remote holder underneath the armrest to store the remote when not needed. We give the Omega Orion a 19 for ease of use.
Key Features: The features that differentiate one massage chair from another are reviewed in the key features category. The Orion massage chair features a Hawaiian massage which provides a flowing, swaying motion. The swaying massage motion is performed by the back rollers and provides good back coverage. The M-2 comes with an eight massage head system built into the seat for the buttocks and thighs. The massage heads are on a rotary mount. They provide thorough therapeutic relief. Select from 3 levels of massage intensities. Additionally, vibration is also available for the seat. The vibration helps to stimulate the capillary vessels to increase blood flow. This is a well thought out massage chair for its price range. Overall Rating for the Omega M-2 Orion for features is 18.
Massage Therapy: The massage therapy is what a massage chair is all about. How does the M-2 Orion rate? Let us find out. There are both automatic and manual massages to choose from. Select from 3 timed automatic massages of 5, 10 or 15 minutes in duration. There are 3 back course and 3 manual massages for your back. Manual massages performed by the Orion are Kneading, Swaying and Finger Press. The seat with its eight rotary massage heads really delivers thorough massage to the thighs and buttocks. If you do a lot of sitting, this chair relieves those aches and pains. The adjustable leg rest allows great targeting of the legs with the mechanical rollers. Adjust them to exactly where you need relief. We rate the M-2 an 18 for its massage therapy.
The Omega M-2 Orion does very well in our evaluation. The total score for the M-2 Orion is a 90/100. We are impressed with the massage therapy for this price range. Omega has concentrated on getting the massage therapy effective and still hit the price point for an entry level massage chair. There is strong warrant protection for the consumer. The feature set of this chair makes for a versatile and invigorating massage lounger. This is the best value in its class. The M-2 Orion delivers an effective full body massage at a great price point. - 15255
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