Our goal is to present a potential massage chair buyer with a comprehensive and unbiased review of a given massage chair. We have developed a 5 category system to evaluate a massage chair. We give equal weight to each category and give 0 to 20 points rating and then add them up to present an overall score. Our categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. This systematic approach forces us to a disciplined method of evaluating a massage chair to help guide anyone looking at massage chairs. The Sanyo HEC-DR7700K shiatsu massage chair price is in the luxury range of $4,000 to $5,000.
Warranty & Customer Service: Warranty and customer service come from the company that makes the massage chair. A warranty protects the customer and customer service must rectify issues one may have. With the HEC-DR7700K, Sanyo covers 3 years on the roller mechanism, 1 year on parts, 1 year labor and 1 year in-home service. In most cases, Sanyo has 1 year covering shipping. Sanyo covers the roller mechanism for 3 years, but other parts and labor is only 1 year. Sanyo forces the customer to purchase an extended warranty for additional protection that other manufacturers already. On the customer service side, Sanyo overall is available 24/7 and has average competence and average turnaround times. The Sanyo HEC-DR7700K is a 14 in Warranty & Customer Service.
Comfort & Ergonomics: Comfort and ergonomics are important design characteristic with a shiatsu massage chair. Sanyo designed the DR7700K to compete in the luxury class known for comfort and relaxation. This shiatsu lounger is well padded with nice upholstery. The armrests are padded and comfortable. The Sanyo DR7700K is a bit restrictive to accommodate taller users. Sanyo designed this chair for the Asian market and is importing it here without modifying it for the taller American market. The Sanyo DR7700K is a 15 in Comfort & Ergonomics.
East of Use: Massage Chair manufacturers are building in more technology and features into their chairs. Users need to be able to quickly, easily and intuitively understand how to use of a product. The HEC-DR7700K comes equipped with advanced features. The main remote control has 4 auto programs and a Zero Gravity button to recline the chair back. Overall, this Sanyo remote is fairly intuitive and simple to use. The sub-remote is a tied to the chair with a cable. But the main remote is simple in design and easy to use. The Sanyo HEC-DR7700K is a 19 in Ease of Use.
Key Features: The important features of the Sanyo HEC-DR7700K are the GK Rollers which is designed to provide over the shoulder massage in a third dimension. The other key feature is the Zero Gravity which takes the weight off you spine. The jointed massage heads of the GK Rollers push out and over the shoulders in a gripping action. Most rollers move in the X and Y coordinates, Sanyo has added the Z coordinate to add a real third dimension to robotic massage. Zero Gravity is a comfortable position with the body weight evenly distributed across the back. Overall Rating for the Sanyo HEC-DR7700K for features is 18.
Massage Therapy: The DR7700K has 4 full body automatic courses, 5 massage speed settings and in a total combination of 83 manual massage courses. The manual massage techniques include the following: Shiatsu, Kneading, Tapping, and Kneading & Tapping. Additionally, because of the GK roller system, Sanyo offers Grip, which is a squeezing sensation. Sanyo incorporates various stretches. The DR7700K massage chair uses 24 airbags with projections that perform a shiatsu massage on the calves and an undulating sole shiatsu massage. There are a wide range of massage capabilities and the GK rollers add a critical third dimension. Our rating in this category is 19.
How does the Sanyo HEC-DR7700K stack up? Overall, our rating of the Panasonic is an 85/100. Sanyo brings some cutting edge technology with their GK Rollers and Zero Gravity into its massage chairs. The design is fairly modern leaning toward minimalist. The controls are fairly well designed and easy to use. Main drawback is the weaker warranty coverage and added expense for an extended warranty as well as the footrest not being adjustable. Otherwise, the Sanyo HEC-DR7700K has solid technology and is fairly effective in delivering relief. Hopefully, Sanyo will design more for the American market and include more ergonomic chairs in the future, but for now the HEC-DR7700K is a solid choice. - 15255
Warranty & Customer Service: Warranty and customer service come from the company that makes the massage chair. A warranty protects the customer and customer service must rectify issues one may have. With the HEC-DR7700K, Sanyo covers 3 years on the roller mechanism, 1 year on parts, 1 year labor and 1 year in-home service. In most cases, Sanyo has 1 year covering shipping. Sanyo covers the roller mechanism for 3 years, but other parts and labor is only 1 year. Sanyo forces the customer to purchase an extended warranty for additional protection that other manufacturers already. On the customer service side, Sanyo overall is available 24/7 and has average competence and average turnaround times. The Sanyo HEC-DR7700K is a 14 in Warranty & Customer Service.
Comfort & Ergonomics: Comfort and ergonomics are important design characteristic with a shiatsu massage chair. Sanyo designed the DR7700K to compete in the luxury class known for comfort and relaxation. This shiatsu lounger is well padded with nice upholstery. The armrests are padded and comfortable. The Sanyo DR7700K is a bit restrictive to accommodate taller users. Sanyo designed this chair for the Asian market and is importing it here without modifying it for the taller American market. The Sanyo DR7700K is a 15 in Comfort & Ergonomics.
East of Use: Massage Chair manufacturers are building in more technology and features into their chairs. Users need to be able to quickly, easily and intuitively understand how to use of a product. The HEC-DR7700K comes equipped with advanced features. The main remote control has 4 auto programs and a Zero Gravity button to recline the chair back. Overall, this Sanyo remote is fairly intuitive and simple to use. The sub-remote is a tied to the chair with a cable. But the main remote is simple in design and easy to use. The Sanyo HEC-DR7700K is a 19 in Ease of Use.
Key Features: The important features of the Sanyo HEC-DR7700K are the GK Rollers which is designed to provide over the shoulder massage in a third dimension. The other key feature is the Zero Gravity which takes the weight off you spine. The jointed massage heads of the GK Rollers push out and over the shoulders in a gripping action. Most rollers move in the X and Y coordinates, Sanyo has added the Z coordinate to add a real third dimension to robotic massage. Zero Gravity is a comfortable position with the body weight evenly distributed across the back. Overall Rating for the Sanyo HEC-DR7700K for features is 18.
Massage Therapy: The DR7700K has 4 full body automatic courses, 5 massage speed settings and in a total combination of 83 manual massage courses. The manual massage techniques include the following: Shiatsu, Kneading, Tapping, and Kneading & Tapping. Additionally, because of the GK roller system, Sanyo offers Grip, which is a squeezing sensation. Sanyo incorporates various stretches. The DR7700K massage chair uses 24 airbags with projections that perform a shiatsu massage on the calves and an undulating sole shiatsu massage. There are a wide range of massage capabilities and the GK rollers add a critical third dimension. Our rating in this category is 19.
How does the Sanyo HEC-DR7700K stack up? Overall, our rating of the Panasonic is an 85/100. Sanyo brings some cutting edge technology with their GK Rollers and Zero Gravity into its massage chairs. The design is fairly modern leaning toward minimalist. The controls are fairly well designed and easy to use. Main drawback is the weaker warranty coverage and added expense for an extended warranty as well as the footrest not being adjustable. Otherwise, the Sanyo HEC-DR7700K has solid technology and is fairly effective in delivering relief. Hopefully, Sanyo will design more for the American market and include more ergonomic chairs in the future, but for now the HEC-DR7700K is a solid choice. - 15255
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